For 21+ Only

Responsible Gaming at sforzy — Your safety is our priority

Gaming is a source of entertainment — not addiction. At sforzy, we ensure that every player can play safely, mindfully, and with enjoyment.

Why is responsible gaming important?

Online gaming can be an exciting form of entertainment, but without proper limits it can also cause problems. sforzy believes that creating a safe and responsible gaming environment is an essential part of a quality platform.

We want our players to always see gaming as entertainment — not as a way to earn money. Set a budget before each session, stay mindful of your time, and take breaks when needed.

To ensure responsible gaming at sforzy, we provide a number of practical tools and features — such as deposit limits, time-out, and self-exclusion. These tools are in your control and can be used at any time.

⚠️ Important Warning

Gaming is never a solution to financial problems. If you feel that gaming is having a negative impact on your life, please read the following signs carefully:

  • Repeatedly trying to play to recover lost money
  • Hiding or lying about playing
  • Spending household money on gaming
  • Being unable to stop playing
  • Experiencing problems at work or in relationships because of gaming

If you notice these signs, contact us via live chat or email us at [email protected].

Our Safety Tools

sforzy provides the following features to keep your gaming experience safe and controlled.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once this limit is reached, the account will no longer accept deposits. This is the most effective way to prevent overspending.

Time-Out Feature

Temporarily deactivate your account for a set period — from 1 day up to 6 weeks. During this time, logging in or placing bets will not be possible.

Self-Exclusion

If you feel that gaming is getting out of control, activate self-exclusion. This is for long-term protection — the account will be completely closed.

Gaming History Review

View your gaming history, deposit and withdrawal records at any time. Keeping track of your own activity is the first step toward responsible gaming.

24/7 Support

Our Bengali-speaking support team is available 24 hours a day, day and night. Contact us via live chat or email — we will help with any gaming-related concerns.

21+ Age Verification

sforzy is for those aged 21 and above only. Age verification is mandatory at registration. Keeping minors away from gaming is our responsibility.

Practical Tips for Safe Gaming

Responsible gaming is not just about using tools — it is a mindset. The tips below will help keep your gaming experience healthy and enjoyable.

  • Set a budget before each session and stay within that limit.
  • Do not think of gaming as a source of income — treat it as the cost of entertainment.
  • Do not place larger bets out of anger or frustration after a loss.
  • Take regular breaks — it is good to take at least a few minutes of break every hour.
  • Do not hide your gaming from family or friends.
  • Avoid playing while under the influence of alcohol or when tired.
  • Spend time on other hobbies and social activities outside of gaming.
  • Do not allow minors to use your device or account.

Deposits and Limits

Minimum Deposit and Withdrawal

The minimum deposit at sforzy is ৳500 and the minimum withdrawal is also ৳500. These limits apply to all payment methods — bKash, Nagad, Rocket, Upay, and bank transfer.

Withdrawal Time

Withdrawals are generally processed within 10 to 45 minutes. Fast payments help you keep your gaming budget under control.

Set a Deposit Limit

You can set a daily, weekly, or monthly deposit limit at any time from your account settings. Increasing a limit takes effect after a few days' notice, but decreasing a limit takes effect immediately.

Self-Exclusion and Time-Out Details

It is important to know how to use these two tools correctly to keep yourself protected.

⏸️ What is time-out and how does it work?

Time-out is a temporary break arrangement. You can deactivate your account for a minimum of 24 hours up to a maximum of 6 weeks.

  • Login, deposits, and betting are completely disabled during this period
  • The account is reactivated automatically once the time-out ends
  • It cannot be cancelled while it is active
  • Active bonuses are paused and may be cancelled if they expire

Time-out is highly effective for taking a short break during moments of stress or emotion.

🚫 What is self-exclusion and when should you use it?

Self-exclusion is for long-term protection — for when gaming is truly becoming a problem.

  • The account can be closed for a minimum of 6 months up to permanently
  • No promotional communications will be sent during this period
  • Reactivating the account during self-exclusion is not straightforward
  • If significant financial loss has occurred, use this option without delay

To activate self-exclusion, email [email protected] or let us know via live chat.

Protection of Minors

sforzy strictly follows the 21+ age policy. We believe it is our social responsibility to keep children and teenagers completely away from the online gaming environment.

  • Age is verified at the time of registration — providing false information will result in the account being closed.
  • Use a password lock on your device so that children cannot access the account.
  • Do not share your account login details with anyone — especially younger members of your family.
  • Use parental controls on app stores and browsers.
  • If you suspect that a minor is using an account, notify us immediately.

🎧 Contact Us for Support

Our Bengali-speaking support team is always ready to help with any gaming-related concerns. We do not judge — we only help.

  • Live Chat: Talk to us in Bengali 24/7 from any page on the site.
  • Email: [email protected] — responses are generally sent within a few hours.

Whether you are facing difficulties yourself or someone close to you is, feel free to let us know. Complete confidentiality is maintained.

Responsible Gaming — FAQs

Here are answers to questions you may have about responsible gaming.

After logging into your account, go to the Account Settings section. There you will find the option to set daily, weekly, and monthly deposit limits under "Responsible Gaming". If you have any trouble, let us know via live chat — our team will be happy to help.

Yes. Once self-exclusion is activated, any withdrawable balance in your account will be returned to you. Bonus balance is generally cancelled. For more details, please read our terms and conditions page or speak directly with our support team.

No. A time-out is a temporary deactivation. Once the set period ends, your account will be reactivated automatically. Your balance, bonus history, and account information remain intact. However, if a bonus expires during the time-out period, it may be cancelled.

Self-exclusion generally requires the account holder to apply themselves. However, if you are concerned about someone and feel urgent action is needed, please write to [email protected] with the details. Our team will assess the situation and provide assistance.

Some common signs: spending more than your budget, repeatedly playing to try to recover lost money, lying about gaming, neglecting work or family responsibilities, being unable to stop playing — if you notice these signs, contact us promptly or activate self-exclusion.

No. sforzy strictly enforces a 21+ age policy. Age is verified at the time of registration and accounts belonging to underage users are closed immediately. This is a firm policy of our platform.

Play safe, play with enjoyment

Responsible gaming at sforzy is part of our culture. Enjoy our games — within limits.

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