sforzy Terms and Conditions
Please read these terms carefully before using the sforzy platform. They form the basis of the agreement between you and us.
Introduction and Applicability
These terms and conditions ("Terms") apply to the use of the sforzy website and all related services. By registering an account on the sforzy platform or using any of its services, you are considered to have agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.
These Terms form a legally binding agreement between sforzy and the user. sforzy reserves the right to amend these Terms at any time. Continued use of the platform after amended Terms are published will be considered acceptance of the new Terms.
Section 1 — Eligibility and Age Requirement
1.1 Age Requirement
You must be 21 years of age or older to use the sforzy platform. Providing false information during age verification or operating an account on behalf of a minor is strictly prohibited. This platform is for users aged 21 and above only.
1.2 Single Account
Each person may create only one account. Operating multiple accounts may result in all accounts being closed and balances being forfeited.
1.3 Accurate Information
You must provide accurate and up-to-date personal information at the time of registration. Providing false or misleading information may result in your account being temporarily suspended or permanently closed.
1.4 Identity Verification (KYC)
As part of sforzy's security policy, proof of identity and address may be requested at any time. Failure to submit the required KYC documents may delay the withdrawal process.
Section 2 — Account Management
2.1 Password Security
It is your responsibility to keep your account password and login details confidential. Do not share your account details with anyone. If unauthorized access occurs, notify our support team immediately.
2.2 Account Suspension or Closure
sforzy reserves the right to suspend or close any account for the following reasons:
- Violation of these Terms
- Evidence of fraud or suspicious activity
- Exploiting technical errors or bugs to gain an unfair advantage
- Providing false or incomplete personal information
2.3 Inactive Accounts
An account may be marked as inactive if there are no transactions for 12 consecutive months. Contact support to reactivate an inactive account.
Section 3 — Deposit and Withdrawal Policy
3.1 Minimum Deposit Amount
The minimum deposit amount across all methods is ৳500. Deposits at sforzy can be made via bKash, Nagad, Rocket, Upay, and bank transfer.
3.2 Minimum Withdrawal Amount
The minimum withdrawal amount across all methods is ৳500. Withdrawal requests are generally processed within 10 to 45 minutes.
3.3 Withdrawal Conditions
To make a withdrawal, your account must have a sufficient balance and any applicable wagering requirements must be met. Withdrawal requests are processed after verification.
3.4 Third-Party Payments
Deposits may only be made from a payment method registered in your own name. Transactions made using a third party's bank account or mobile banking may be cancelled.
Section 4 — Bonus and Promotion Terms
4.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. For example: deposit ৳1,000 and receive ৳1,000 bonus, giving a total of ৳2,000; deposit ৳32,000 and receive the maximum ৳15,000 bonus, giving a total of ৳47,000.
4.2 Wagering Requirement
The wagering requirement for the welcome bonus is 20 times (20x). This means you must wager 20 times the bonus amount before making a withdrawal. Only bets placed on approved games will count towards wagering.
4.3 Bonus Abuse
Attempting to abuse bonuses or engage in bonus arbitrage may result in the bonus being cancelled and the account being suspended. sforzy reserves the right to modify or cancel any bonus at its discretion.
4.4 VIP Program Terms
sforzy has 5 VIP levels: Bronze, Silver, Gold, Platinum, and Diamond. Each level comes with weekly cashback benefits — up to 0.2% at Bronze, 0.3% at Silver, 0.5% at Gold, 0.6% at Platinum, and 0.8% at Diamond. VIP level changes are determined based on a review by sforzy.
Section 5 — Fair Play and Prohibited Activities
5.1 Prohibited Activities
The following activities are strictly prohibited:
- Using automated software, bots, or scripts to play games
- Exploiting technical errors or bugs to gain an unfair advantage
- Colluding with other players to manipulate outcomes
- Money laundering or transactions involving illegal funds
- Hacking or attempting to breach system security
5.2 Security and Encryption
The sforzy platform uses SSL encryption to protect your personal information and financial transactions. We place the highest importance on user security.
5.3 Game Results and Disputes
All game results are determined by a certified random number generator (RNG). In the event of a dispute over any game result, sforzy's logs and records will be considered final.
Section 6 — Intellectual Property and Brand Protection
6.1 Copyright
All content on the sforzy website — including design, text, graphics, logos, and software — is the intellectual property of sforzy. No content may be copied or redistributed without prior written permission from sforzy.
6.2 Third-Party Content
Games and content available on the platform are the intellectual property of their respective game providers, such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, JILI, PG Soft, and others. Use of this content is subject to licensing agreements.
Section 7 — Privacy and Data Protection
7.1 Data Collection and Use
sforzy collects and uses your personal information in accordance with its privacy policy. We do not sell your information to any third party. Read our Privacy Policy for full details.
7.2 Cookie Use
Cookies are used on the sforzy website to improve the user experience and store session information. Continued use of the website will be considered consent to the use of cookies.
Section 8 — Responsible Gaming
8.1 Self-Exclusion
If you feel that gaming is having a negative impact on your life, you can request self-exclusion through support. Your account can be temporarily suspended or limits can be set for a defined period.
8.2 Setting Limits
sforzy allows users to set daily, weekly, or monthly deposit limits. Read our Responsible Gaming page to learn more.
8.3 Protection of Minors
sforzy is committed to protecting minors from gaming. The platform is for users aged 21 and above only. If there are minors in your household, please enable parental controls on your device.
Section 9 — Limitation of Liability
9.1 Technical Disruptions
The service may be temporarily unavailable due to internet connectivity issues, server maintenance, or other technical reasons. sforzy is not responsible for any losses caused by such disruptions.
9.2 Gaming Losses
sforzy is not responsible for financial losses resulting from losing a game. Gaming is a form of entertainment and the risk of losing money is always present. Only play with money you can afford to lose.
9.3 Third-Party Links
The sforzy platform uses software from third-party game providers. sforzy is not directly responsible for technical errors or security issues caused by these providers.
Section 10 — Amendments and Dispute Resolution
10.1 Amendments to Terms
sforzy may amend these Terms at any time. A notice will be posted on the platform for significant changes. Continued use of the service after an amendment will be considered acceptance of the new Terms.
10.2 Dispute Resolution
If a dispute arises, please first attempt to resolve it directly with the support team. The support team provides assistance in Bengali via live chat 24/7. You can also reach us by email: [email protected].
10.3 Severability
If any part of these Terms is found to be invalid or unenforceable, the remaining parts will remain fully in effect. The invalidity of one clause will not affect the validity of any other clause.
Contact and Support
If you have any questions or need clarification about these terms and conditions, please get in touch with us. Our support team is available seven days a week, 24 hours a day.
Live Chat
24/7 Bengali live chat support is available directly on the platform.
[email protected] — you can generally expect a quick response.
More Information
Visit the FAQ page for answers to common questions.